Wednesday, October 10, 2012

Working at Conservice

                                                                                                                by Josh Thompson

Last week as I was driving to work, Mike Carruthers came on the radio with his “Something You Should Know” segment. His “something” for the day was that “It turns out the career advice to follow your passion may not be so good.” He went on to say that the reason people really love their jobs is because there is autonomy, the opportunity to make an impact and the opportunity to be creative.

This resonated with me because I never in a million years would have had the dream or passion to work at a utility billing company. I had dreams of working as a baseball statistician or working with medical technology – working with apartment communities and their utilities literally never crossed my mind. Given that, I really enjoy what I do here at Conservice.

In my experience working at Conservice, there is a great balance of autonomy and supervisor support. I have been lucky to have the opportunity to meet frequently with my supervisors. These meetings are very rarely meetings for them to check in on me or to demand certain things. They have been meetings to see what I was working on and what support I needed. By and large I feel that I've always had a large measure of autonomy with each different job that I've had.

Another thing that has made me enjoy working at Conservice is that I feel that my individual contribution matters. I've had four different positions here at Conservice. With each position I have felt like I was making an impact. I really felt like I was helping communities out once I started on the Synergy Audit team. It was rewarding to find anomalies on the bill and be able to alert the community about them. I loved knowing that I had saved a client time or money. As I've gone on working here I have had other opportunities to help develop solutions and work on projects. I've felt needed and appreciated.

When I first started working here I had lots of ideas on how to change things and improve processes. I regret that I didn't bring them up sooner. I wasn't aware that the company culture was such that new ideas were not only acceptable but encouraged. Conservice is a workplace where the only constant is change. I really believe that is one thing that has contributed to the success of Conservice. Team members, regardless of their position, are able to make contributions to improvements.

Is working at Conservice my passion? It is now. I’m able to work on projects without being micromanaged. I feel like I make a difference. I not only have the opportunity to be creative, but I feel like I have the requirement to be creative. I’m glad that I’m on the Conservice bus – it’s definitely a great place to be!

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