In addition to the paper we’re saving internally, we have also tracked the total number of bills that were mailed by Conservice, as well as the number of bills that were sent electronically to the residents. The numbers in the chart to the right reflect the percentage that have been e-bills. All residents are encouraged to sign up for e-bills because it eliminates printed bills, while also allowing residents to receive their bills quicker through e-mail.
The team at Conservice achieved a milestone in 2010 when it took a quality control process paperless. The Billing Department generally relied on printed reports to perform monthly auditing, but with the help of the IT department and an improved process, the team now rarely prints anything. This saves over 6,000 additional pieces of paper each month. Other departments also encourage a paperless environment, rarely printing and frequently recycling. We love conservation and going green!