Coleen has worked in the utility management and billing industry since 1996, gaining broad industry expertise early in her career. She has worked in a number of positions that have given her experience with rates and regulations, corporate training, billing, and customer service. In 2005, Coleen began working with the military utility housing program, quickly becoming the leading expert in the military privatization program. Her vast military billing experience ranges from the billing process and rate verifications to baseline and utility allowance methodology and client trainings.
“We couldn’t be more thrilled to have Coleen join our team,” said CEO Dave Jenkins. “She is truly the military housing expert in the industry. She brings a great deal of experience to the team.” Coleen is now part of the ownership group of Conservice, and has long-term plans to work with Conservice to expand the Military Solutions program.
Coleen has a Bachelor’s Degree in Business Administration from San Diego State University and an MBA from National University. She also holds a Green Belt in Six Sigma.
Founded in 2000, Conservice is now one of the largest utility management and billing companies in the United States, offering a suite of solutions that are designed specifically for multifamily, government, student housing, military, and single family markets. Conservice employs over 400 individuals and has numerous awards for excellence and growth. Conservice focuses on meeting the specific needs of their clients by offering fully integrated solutions that greatly reduce operating costs and promote conservation, while maintaining an unmatched level of customer service to both the customer and the resident.
Shauna Karren, Marketing Director (435.792.6786, email@example.com)